Tips and Tricks for Making Money with Interviews

One of the blogs I have started following recently is StartupFreedom.com, written by Sean Gallagher. Sean was a DJ who realized there was a market for selling information on how to become a successful DJ.

I enjoy reading his blog because like Emile and I, he doesn’t come from the “make money online” crowd. He has real experience selling content to a niche target market and talks about his success on the Startup Freedom blog. He also does interviews with other online entrepreneurs. Like us, he believes that interviews make great content.

A funny thing happened. I contacted him about doing an interview and he agreed – but we each thought we were interviewing the other. So when the agreed time came for the interview and we realized we each thought we were taking the lead, we just decided to have a conversation about how we both got started and things we were doing to sell memberships and content.

Below is the video. Some of this I’ve already talked about here on Membercon, but there are some nuggets in there that I haven’t mentioned before. Plus Sean has some great advice for membership site owners as well.

Note: One thing I realize – I move my big grape head around a lot during interviews. I need to STOP! So, if you can get past my ugly mug being front and center the whole time, I think you’ll get some good info from our talk.

Part 1:

Part 2:

creating content, membership site software internet marketing

The New York Times has an interesting piece online about how Condé Nast is beginning the transition from ad-supported content to paid content – complete with the “I’ll never pay for anything…they are doomed to fail…” whining of the typical freebie hounds.

Yet it is a transition that must happen if traditional media companies are to survive. Advertising just isn’t working as it used to and it is much harder these days to spend a dollar on ads and make two. I can attest to it first hand from our recent ad spends.

There is no question that Condé Nast and magazines in general are in for a tough time. The reason can be summed up in just a few sentences from the article:

The transition could be made all the more difficult because consumers have grown accustomed to paying so little for Condé Nast’s magazines. “They’ve been one of the biggest offenders for undercharging for their products,” Mr. Janson added. “But having said that, I think there is a certain type of content that people will be willing to pay for.” Mr. Townsend expressed confidence that the consumer would come around, noting, “They pay $180 a month for a cable bill.” The company’s goal is eventually to reach parity in profits from advertising and consumers, he said.

Consumers pay $180 a month for cable because they never got used to paying nearly nothing for it because it was subsidized by advertising. Cable companies charged for their content (or more appropriately, to deliver that content) from the beginning and there was never an expectation that it would be nearly free.

I don’t believe the new strategy is doomed to failure, as Jeff Jarvis seems to. But I do know just from our experiences on a much, much smaller scale that going from free (or nearly free) to a paid model can drain the soul.

As long as traditional media companies keep in mind that the people who will never pay are the most vocal and simply forge on, it will happen. Traditional media companies can fight through the tough fight that is coming and come out on the other end stronger and more powerful.

The article is about as strong an argument as I have seen to charge immediately for content, especially online and especially for smaller players.

ConsumerReports.org starting charging for their content from day one because they don’t accept advertising for their magazine or website in order to stay unbiased. Turns out they were right along.

Creating content for sale is the right way to go for 99% of websites out there. Unfortunately the 98% of them that try Google AdSense first haven’t figured it out yet.

Or maybe I should say fortunately for us. The more people that realize people will pay for content, the more competition we will have. But I also believe that the more niche and specific information you can deliver, the more sales you will make.

creating content, selling content online advertising-supported content

Last week I mentioned we were changing our first email to all our lists to be more direct about the fact that yes, we will be offering paid products occasionally along with our free tips, tricks and content.

Our sense is that while many people understand that joining a list means an occasional sale pitch for the products of the website owner or their partners, many do not – or at least appreciate a direct statement to that effect in the beginning.

In part, the emails now say something similar to this:

Here it is: we’re going to be emailing you ideas and tricks we use but never publish on our blog. And we’ll explain it in a step-by-step way that you’ll be able to understand and use them on your own website right away to make some coin (or euros, pounds, dollars, pesos, etc.).

That’s what makes our list so valuable to subscribers.

But we’re also going to introduce you to products and services we think are top notch and worthy of your attention and dollars – things we’ve bought ourselves.

In other words, we’re going to ask you to buy stuff too.

So if capitalism, grandma’s apple pie, or marketing offends you, you’ll want to find that unsubscribe link at the bottom of this email and put yourself out of your misery right now. Go ahead, we’ll wait….

So are we seeing more people click the unsubscribe button at the bottom of that email? The answer is YES. Not a lot more, but before we implemented the more direct text, very few unsubscribed after the first email. But, interestingly yet not surprisingly, less people are unusbscribing, percentage-wise, on the first sales pitch email that comes around email 6. This is across the board on all our sites.

So we’re just getting rid of non-buyers sooner in the follow-up chain. Which is A-OK by us. If there is no chance they are ever going to buy something then the sooner they are off the list, the better.

This is all based on just 6 days worth of data, but I think it’s encouraging and wanted to update you.

email marketing, list building email marketing

My recent interview with content creator and online marketer Rob Booker got me thinking about the first email we send to subscribers for our various niche content sites.

One of the things Rob said was that the trick to keeping subscribers on your email list, even while you are pitching something, is to set the stage early and simply tell them to expect it.

It’s a simple idea. Manage your subscriber’s expectation right up front and when the sale pitch comes, they won’t be surprised. Even with this website, which focuses on on how to make money online with content, I just assumed that our subscribers knew we would pitch them occasionally. This site is about making money, right? So isn’t it obvious that we’re making money ourselves? No, it isn’t.

Even though we haven’t pitched much to Membercon list yet, when we did about a month ago, we still got replies saying something to the effect of, “Hey I thought you were giving us free info – what the heck?” I take full responsibility for that – we never said straight up that we would be occasionally asking subscribers to buy something.

So, to make sure we are managing expectations of our subscribers right up front, this morning we changed the first email to what you see below. Using straight talk and a bit of humor, we’ll be doing this with all of our sites going forward.

It’s a bit like how Zappos.com offers new employees $2,000 to quit after the training program. They end up with committed employees who understand what they are getting into.

Let me know what you think. Does this do the trick? How are you managing the expectations of your list subscribers?

Well howdy doody! You found our secret mailing list. Welcome to the
potluck and party! The secret handshake lesson comes later…

Glad you decided to leave that boring “internet marketing guru”
party at that website down the street. Their stories are getting
pretty old, don’t you agree?

Leave your car keys in the bowl next to the door, because you’re
about to experience the intoxicating sounds, tastes and smells
of real online success.

Let’s get something straight right away. Can you handle the truth?

Here it is: we’re going to be emailing you ideas and tricks we use
but never publish on our blog. And we’ll explain it in a step-by-step
way that you’ll be able to understand and use them on your own website
right away to make some coin (or euros, pounds, dollars, pesos, etc.).

That’s what makes our list so valuable to subscribers.

But we’re also going to introduce you to products and services we
think are top notch and worthy of your attention and dollars – things we’ve
bought ourselves.

In other words, we’re going to ask you to buy stuff too.

So if capitalism, grandma’s apple pie, or marketing offends you,
you’ll want to find that unsubscribe link at the bottom of this email
and put yourself out of your misery right now. Go ahead, we’ll wait….

Still here? Wonderful! You’re in for a real treat. Stay tuned for the
next email and get ready to finally make some real money online by
selling content.

You can call or email us anytime.

All the best,

Tim and Emile (brothers and all-around good guys)

——————————-
Tim Bourquin | Emile Bourquin
MemberCon | Interview Income

30251 Golden Lantern Suite E-358
Laguna Niguel, CA 92677-5993

phone: 1-949-829-3049
email: tim@membercon.com
——————————-

Each of our sites will have a similar email so let them know that while we are going to be sending them great information, we’ll also be asking them to buy things we trust and feel are worthwhile.

I’ve been in this game long enough to know that when I sign up for an email list, I’ll be pitched occasionally. But it’s not obvious to everyone, so I want to make sure we make it obvious!

email marketing, selling content online internet marketing, online marketing

We have a hunch about something and we just started testing it.

Here’s the hypothesis: A list of subscribers that has paid for something is as valuable as a list of prospects that received something for free – that is 100 times as large.

In other words, we think that a list of 100 people who paid for content is as valuable as a free list of 10,000.

Are we right in our assumption? We’re going to find out!

I’ve always said that I would rather have a small, well-trained list than a large list that isn’t so. But there is probably a point where a freebie list will match the profit potential of a smaller list simply because the people willing to buy something are also on that freebie list.

But can we actually make more money from a tiny list where the subscriber has paid $1.99 for the squeeze page content rather than just giving their email address? We think so and we think it’s time to be tested.

So a few days ago we changed the squeeze page for InterviewIncome.com to charge $1.99 for the series of 4 videos that we previously gave away for free in exchange for their email address. We think that not only will we get higher quality email addresses, but that the people who do pay $1.99 will convert to other paid products at a much higher rate than those that paid nothing.

The 4-part video series is one hour in length when combined, and we do give solid information in the series. It’s easily worth $25 or more, but I doubt we could get that kind of spend from a squeeze page. But $1.99 seems more than reasonable for a one-hour class and we’re curious as heck to see if this works.

Old school internet marketers are probably rolling their eyes at this point, and that’s OK. We may be totally wrong on this – that’s what a test is all about.

But there is no denying that when someone pays for something, they give it much higher value – even if it is just a dime.

Our list will grow at a much slower rate, but dollar for dollar we think we can make more money charging for our squeeze page content. We will be growing an instant list of buyers and it also sets the right tone for the list – content is valuable and we are going to charge for it.

What do you think? Are we crazy? Wouldn’t be the first time someone called us that. Let is know in the comments.

creating content, selling content online, subscription pricing squeeze page content